Suggestions, Compliments & Concerns
We welcome and appreciate receiving your feedback.
Your feedback is important to us.
Your suggestions, compliments and complaints help us to improve our service. The comments you make will not only have an effect on the quality of health care you personally receive from the West Coast District Health Board, but it may help to improve our service in the future.
Forwarding Feedback to Staff
If you would like your name to be passed on to staff with any of your comments please mention that in your comments.
If your feedback is a complaint, please indicate clearly if you would like this complaint to be treated as a formal complaint.
Send an email
Send your email to:
Send us the form via post
Download the PDF version (PDF document, size: 53 KB) of our Feedback form, print it out, fill it in and send it to the following address:
West Coast DHB
PO Box 387
ATN: Gaylene Mahauariki
Other Options Available to You
You can also comment on our services by talking to
- Staff in the Ward/Department/Service
- The Manager of the Ward/Department/Service
West Coast DHB Patient Survey Data
The West Coast District Health Board wants everyone to get the best possible care. To help us achieve this, we like to find out what patients think about the quality of care that we gave them.
The results of the survey will help staff make better decisions about managing the West Coast District Health Board, with the aim of improving the overall care we provide.
These documents contain results of the most recent patient satisfaction survey. The graphs show the percentage of patients who were either satisfied or very satisfied with the service or activity being questioned about.
For example, for the question "Please rate our staff on informing you about different treatment options", 90% of those who sent back the survey form were either satisfied or very satisfied with the information they received about the various treatment options available to them.