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Members of organisations note:
We have provided a section with influenza pandemic tips targeted at organisations. Please refer to guidelines outlined in that section: Tips for Organisations

So you think you have the Influenza?
What Next?

If you're feeling unwell...
First Points of Contact

Prevent Others from Getting Infected!
DO NOT turn up at the Surgery

If you are feeling unwell with flu-like symptoms and feel that you need to see a doctor it is important that you phone the surgery, clinic or hospital first. If you are unsure whether you should see a doctor or not, phone Healthline on 0800 611 116 or the clinic itself.

Please do not turn up at the surgery, clinic or hospital unannounced. All medical facilities have plans regarding how best to attend to the needs of patients suffering from the flu. By following the instructions you will be given over the phone you will be helping to safeguard other patients and staff from infection.

Phone Healthline (0800 611 116) or your healthcare provider for health advice.


Not sure if you have the Influenza?

Things to watch out for are:

  • If you've been unwell for three or four days and are not getting any better or are feeling worse
  • A high temperature (above 38.3oC) that is not responding to attempts to reduce it
  • Difficulty breathing or shortness of breath
  • Pain or pressure in the chest or stomach
  • If you cough up bloody or green phlegm
  • Blue skin around the lips and/or blue skin on fingertips
  • Severe pain in the ear(s)
  • Severe vomiting
  • Difficulty waking up or feeling disoriented or confused
  • Fits or uncontrolled shaking
  • If you started to feel better but then get a high fever and start to feel unwell again
  • Inability to keep fluids down.
  • Other signs of becoming more sick such as children becoming more irritable and not eating and drinking

Protection Measures

There are three key actions that can lessen the risks of contracting or passing on influenza.

  • Cover coughs and sneezes
  • Wash hands frequently
  • If unwell, stay at home